Privacy Policy
Effective Date: July 1, 2025
At SOS Site Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website and book our site services.
1. Information We Collect
When you use our website or booking platform, we may collect the following types of information:
• Personal Information:
• Name
• Phone number
• Email address
• Service address
• Company name (if applicable)
• Payment Information:
• Credit card details (processed securely through a third-party payment gateway)
• Billing address
• Technical Information (automatically collected):
• IP address
• Browser type and version
• Device type and operating system
• Date and time of your visit
• Pages visited and time spent on the site
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process your booking and payment for bin rental and disposal services
• To contact you with service-related updates (e.g., delivery/pickup times, confirmations)
• To respond to your inquiries or customer support requests
• To improve our website functionality and user experience
• To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Payment Processing
All credit card payments are processed securely through a trusted third-party payment processor. Lionsgate Disposal Services does not store your full credit card information on our servers. We use SSL (Secure Socket Layer) encryption technology to protect your data during transmission.
4. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to gather data on how visitors interact with the site. This helps us improve our services and website performance. You can adjust your browser settings to decline cookies if you prefer.
5. Data Storage and Security
We implement industry-standard security measures to protect your personal information against loss, misuse, unauthorized access, or disclosure. Access to customer data is restricted to authorized personnel only.
6. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before submitting any information.
7. Your Rights and Choices
You have the right to:
• Access and review your personal information
• Request corrections or updates to your data
• Withdraw consent for communications at any time
• Request deletion of your data (subject to legal obligations)
To make any of these requests, please contact us at info@lionsgatedisposal.ca.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the revised policy will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
SOS SIte Services
Email: info@sossiteservices.ca
Phone: 604-949-3831
Website: www.sossiteservices.ca